Customer Care Consultant 2IC - Carole Park, QLD
Full time
2d ago , from Wesfarmers Industrial and Safety
Are you ready to take the next step in your career and build on your leadership experience?
We're seeking a2IC Customer Careto support our Customer Care team and play a key role in delivering exceptional service to our customers.
This is a fantastic opportunity for someone who enjoys mentoring others, solving problems, and contributing to a high-performing team.
Your Next Move
Are you ready to take the next step in your career and build on your leadership experience?
We're seeking a2IC Customer Careto support our Customer Care team and play a key role in delivering exceptional service to our customers.
This is a fantastic opportunity for someone who enjoys mentoring others, solving problems, and contributing to a high-performing team.
What you'll be doing
Supporting the Customer Care Manager in the day-to-day operation of the team
Coaching and developing team members to achieve their best




Assisting with customer escalations and complex enquiries
Helping drive team performance, engagement and customer satisfaction
Identifying opportunities to improve processes and ways of working
Acting as a leader and role model within the team
What we're looking for
Robust customer service experience
Excellent communication and relationship-building skills
A proactive, solutions-focused approach
The ability to influence and support others
Previous leadership, mentoring or coaching experience is highly regarded
Why apply?
This is an excellent opportunity to further develop your leadership capability, broaden your experience, and make a real impact within our Customer Care team.
If you're passionate about customer service and ready for your next challenge, we'd love to hear from you.
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📌 Customer Care Consultant 2Ic - Carole Park, Qld (Queensland)
🏢 Wesfarmers Industrial & Safety
📍 Queensland