IronMerge Peopleare looking to appoint an experienced Administration Supervisor to join our client' (National Travel Business) team based in their modern offices located in East Perth.
The Role
Principle Accountability
To support the General Manager - Sales in the ongoing management of the administrative function of the company.
Major Responsibilities
Corporate Office
Provide administration support to all staff as required
Manage incoming calls, Administration inbox and other general office duties
To be responsible for the office building and its maintenance
To be responsible for duty travel bookings
Maintain Corporate Office merchandise and stationery supplies
Ensure that the office environment is tidy and presentable at all times
Manage safety procedures within the office setting
Coordinate and initiate ad-hoc projects as required
Promote a positive and engaging office culture
Communication
Manage and maintain the internal telephone systems
Coordinate and distribute member communications
Advise preferred suppliers of changes to the membership
Senior Management Group Support
Create presentations for meetings and industry events
Oversee persona mapping and other business initiatives
Human Resources
Coordinate recruitment activity including advertising and candidate liaison
Set up for new staff
Maintain the Employee Handbook and staff policies
Manage staff meetings and events
Information Technology
Ensure that all systems, servers and office equipment are functional and data is backed up
Provide IT support to all staff
Update internal databases and website
Member Services
Handle member enquiries
Process membership updates
Onboard new members
To be responsible for maintaining member **** number allocations
Manage Preferred Supplier Directory and other TC Hub content as required
Training
Manage company training programs
Provide support and required training for staff on business systems
Finance Team Support
Debtors follow up
Events
To assist the company with administration support of the Travellers Choice Conference, Member Meetings and other events as required.
Skills/Experience Required
High level of computer knowledge in particular office management of Microsoft Office applications including Outlook, Teams (including Planners), Word, Excel, Power BI, OneDrive, SharePoint and PowerPoint
Excellent written, verbal and communication skills
Exceptional organisational skills and attention to detail
Strong customer service and interpersonal skills
Ability to work autonomously or effectively in a small team
Applicants wishing to apply must be legally entitled to work in Australia without restriction and be currently residing in Perth.
#J-*****-Ljbffr