Regional - Technical Support & Field Services
Industrial Hygiene - Technical Support & Field Services Role
We are looking for a technically minded, yet practical, individual to join our team: the role is well suited to a candidate who has experience providing technical services to food processing, farming, or heavy industry.
Experience working with industrial chemicals is preferable, but not essential.
Likewise, some experience in account management would be beneficial.
The successful applicant will be a self-motivated & competent operator who can support our customers in maintaining optimal hygiene in their dairy parlours & in other farming or food processing facilities.
You will be responsible for the assembly, installation, servicing and maintenance of a range ofelectrical and mechanical equipment, including dosing systems, chemical pumps, diaphragm pumps and other fluid-handling equipment.
Previous experience with this type of equipment is advantageous but not essential.
Full training and ongoing support will be provided to the right person.
This is a varied role combining the highest level ofcustomer service, equipment installation, servicing and maintenance.
The role is ideally suited to someone with experience in electrical, plumbing, mechanical or similar hands-on trades.
A formal trade qualification is not essential — practical ability, problem-solving skills and a willingness to learn are what matter most.
The position requires travel around Central West NSW & Northern Victoria (approximately one week per month in the Shepparton area).




About Us
Ruakura is a family-owned and operated Australian business with over 40 years of continuous growth.
We manufacture, distribute & support a range of industrial hygiene chemicals for food production & processing applications, including dairy / poultry farming & milk processing.
We rarely advertise positions as our team members tend to stay with us for many years.
This is an excellent opportunity to join a reputable Australian company with a friendly, supportive culture and strong management support.
Practical, technically minded and confident using hand and light power tools
A valuable problem solver with attention to detail
Passionate about providing excellent customer service and supporting the growth of the business
Well-developed trouble-shooting& problem-solving skills
Willing to learn and develop their technical skills
Customer-focused with excellent people skills
The ability to work in both solo & team-based environments
Punctual, self-motivated, reliableand detail-oriented
Requirements
Confined space permit desirable, but not essential
Restricted Electrical Licence (Disconnect/Re-connect) desirable, but not essential




Main Responsibilities
Conducting hygiene inspections of dairy farm milking machines & milk storage infrastructure
Assisting our customers in maintaining optimal hygiene in their operations
Servicing chemical application equipment
Use of chemical testing systems such as titrations, colorimeters, test strips, etc
Providing technical support to customers
Stocktaking to assist in seamless supply of hygiene chemicals
Responding to system alerts & troubleshooting issues
Phone-based & remote technical backup
Installation of chemical application equipment
Friendly, supportive work environment
Company vehicle provided as part of the role
All travel expenses covered including accommodation & meals
Phone, laptop & uniforms provided
What We Offer
Friendly and supportive work environment
Full-time Monday–Friday position
Company-provided shirts, jacket and safety boots
Three months of intensive initial training
Ongoing training, support and development
A varied role with plenty of opportunity to build your technical skills
The opportunity to become a valued long-term member of a stable Australian family business
Full-time role
Salary based on experience ranging from $75,000 to $90,000 + Super + Work Vehicle
Closing Date:29th October ****
If you are ahands-on, reliable and technically minded personwho enjoys working with customers, solving problems and working with equipment, we would love to hear from you.
#J-*****-Ljbffr

📌 Regional - Technical Support & Field Services (Orange)
🏢 Ruakura
📍 Orange