Job Description
About Big River Group
Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industries.
Established in the early ****s, we have built a strong reputation as a trusted supplier of building products and a manufacturer of plywood, hardwood flooring, formply, and steel formwork products across Australia and New Zealand.
The Prospect
An exciting opportunity now exists at our Edinburgh North branch for a highly motivated and enthusiastic Customer Service Officer to join our growing team.
As our Customer Service Officer, you'll be the first point of contact for customers, providing a professional and positive experience.
You'll bring solid organisational skills, a proactive mindset, and a genuine 'can do' attitude to your day-to-day work.
Working closely with the Office Manager, you'll play a key administrative support role.
Your responsibilities will include filing, data entry, spreadsheet management, handling enquiries, and providing general reception and sales support.
You will also assist with invoicing, preparing customer quotes and orders, and other ad hoc duties as required.
What You'll Need
Previous experience in an administration or customer service role




Proficiency in Microsoft Office applications
Sound reading, writing, and numeracy skills
Strong attention to detail and a systems-oriented mindset
A professional and courteous manner with a customer-first approach
Reliable, punctual, and proactive work ethic
Ability to communicate effectively at all levels
Excellent verbal and written communication skills
Capacity to work both independently and collaboratively
Strong time management and prioritisation skills
Willingness to learn and adapt quickly to current tasks
What You'll Receive in Return
Opportunity to be part of a growing international business
Ongoing growth and career development opportunities
Supportive team environment and excellent working conditions
Free onsite parking
Our Commitment to Diversity and Inclusion
At Big River Group we value equality, inclusion, and diversity.
We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination.
All aspects of recruitment and employment are based on competence, performance, merit, and business needs.
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📌 Customer Services Officer - Edinburgh North (Adelaide)
🏢 Big River Group Pty
📍 Adelaide