Looking to join a well-established Australian manufacturer with genuine career opportunities?
We're seeking a motivated Customer Service Representative to join a busy Townsville-based team.
This is a fast-paced role where you'll be the first point of contact for customers, managing enquiries, processing orders, coordinating deliveries and working closely with internal teams to ensure an outstanding customer experience.
The position involves customer enquiries by phone and email, order processing, logistics coordination, and collaboration with production, warehouse, procurement and sales teams.
What's on Offer?
Base salary from $65,990, with flexibility up to $70,000 depending on experience
14% Superannuation
10% Annual Bonus Opportunity
Rotating roster
Monday Thursday Late shift hours are 9AM 5PM, and Friday is 7AM to 4PM
Monday Thursday Early shift hours are 7.30AM 4PM and Friday is 7AM 1PM
Temp to Permanent role
Supportive team environment
Long-term career development with a recognised Australian manufacturer




Key ResponsibilitiesManage customer enquiries via phone and email
Prepare quotes and process customer orders
Coordinate deliveries and logistics requirements
Liaise with production, warehouse, transport and sales teams
Resolve customer issues and provide tailored solutions
Maintain accurate customer records and system updates
Build and maintain strong customer relationships
About YouPrevious experience in customer service, administration, internal sales or account support
Strong communication and relationship-building skills
Excellent attention to detail and organisational skills
Ability to manage multiple priorities in a fast-paced environment
Confident using computer systems and learning recent software
Experience within manufacturing, building products, construction, logistics or industrial industries will be highly regarded
Apply Now!
Julia Spring

📌 Customer Service Representative Townsville
🏢 Stellar Recruitment
📍 Townsville