Performon-site installation, commissioning, and configurationof UIH diagnostic imaging equipment within assigned product lines, includingDR, CT, MR, PET, etc.
Work closely with theCustomer Care Center(regional and headquarters teams) to conducttroubleshooting, preventive maintenance, corrective maintenance, and system upgradesunder guidance.
Participate in internal and externalservice training programsand progress toward completion ofUIH Professional Certificationto enhance technical capability and service quality.
Provide timely technical support to customers, ensuring issues are resolved efficiently andcustomer satisfaction is maintained.
Escalate technical or service-related issues appropriately when contractual commitments or customer satisfaction are at risk.
Deliveron-site technical guidance and basic operation trainingto customers as required.
Complete service reports, installation documentation, and other tasks assigned by supervisors.
Qualifications
Associate degree or above inElectrical Engineering,



Biomedical Engineering, Medical Imaging, Automation, IT, or related technical disciplines.
Solid understanding of theprinciples and structure of diagnostic imaging equipment, such asDR, CT, MR, PET, etc.
Hands‐on capability todiagnose, analyze, and troubleshoot system faultsin a field service environment.
Solid customer‐oriented mindset with excellentcommunication, coordination, and teamwork skills.
Willingness to workflexible hours, travel frequently, and respond to service calls outside regular working hours when required.
Valid driver's licensewith a good driving record.
Proficiency inIT fundamentals, Microsoft Office tools, and basicnetworking infrastructure.
Core Competencies
Field Troubleshooting & Fault Isolation
Spare Parts Replacement & System Recovery
On‐site Technical Support & Customer Training
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📌 Customer Service Engineer (Melbourne)
🏢 United Imaging Healthcare
📍 Melbourne