Bereavement Services Supervisor - Operations
38 hours per week (Monday to Friday) with a 9-day fortnight
Located at Shoalhaven Memorial Gardens - Worrigee Road, Worrigee
Applications close Wednesday, 28 October **** (at midnight)
About the Role
Reporting to the Manager - Bereavement Services, you will lead the day-to-day operations of Council's cemeteries and crematorium, ensuring services are delivered safely, professionally and with dignity and respect.
This hands-on leadership role combines team supervision, operational coordination, customer service and compliance responsibilities across burial, cremation and cemetery operations.
This includes:
Supervise and support the Bereavement Services team, providing leadership, guidance and operational direction.
Coordinate the delivery of burial, cremation, interment and memorial services, ensuring compliance with relevant legislation, policies and procedures.
Communicate professionally and compassionately with families, funeral directors, clergy and members of the public.
Oversee cemetery grounds, buildings and infrastructure maintenance to ensure a safe, respectful and compliant environment.
Support continuous improvement initiatives, operational planning and service delivery outcomes.
Prepare reports, maintain records and provide recommendations to support operational and strategic decision-making.
Ensure high standards of customer service, workplace safety and regulatory compliance across all bereavement services activities.
Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.




About You
To be successful in the position, you will have:
Cert IV in Construction, Building, Leadership Management, or a minimum of five (5) years supervisory experience in construction, cemetery, crematorium or facility management or related activity with a combination of practical experience, coordination or staff and administration of project work
Current MR (NSW) Driver's Licence
Current NSW Construction / induction Certificate
Workcover accredited, hazardous goods and workplace substances (or willing to obtain within the first three (3) months)
Proven recent experience as an Excavator Operator
Safe Graves (NSW) Accredited Training or equivalent (or ability to obtain within 3 - 6 months of commencement)
Proof of right to work in Australia
We're looking for a compassionate and organised leader with robust communication skills, a proactive approach and a commitment to delivering respectful, high-quality services to the community.
Applications Close
Wednesday, 28 October **** (at midnight)
If you have any questions about this role, please contactCharmaine Schembri
- Manager, Bereavement Services - ************
Why Work with Us
The Shoalhaven area is a unique place of great natural beauty,



offering an enviable lifestyle and positive work-life balance.
Our workforce is our greatest asset, and we pride ourselves on our people.
Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do.
With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.
Benefits include:
Generous leave entitlements
Long Service Leave after 5 years
Option of flexitime for indoor staff
9-day fortnight for outdoor staff
Flexible and remote working arrangements
Novated lease arrangements available
Opportunities for professional development and training
Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
NSW Welcome Experience
Conditions apply as per the Local Government State award, and Council policies
Shoalhaven City Council is committed to creating a workplace that reflects our diverse community.
We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members.
We ensure equitable recruitment practices, and encourage applicants living with a disability to request reasonable adjustments.
As a Child Safe Organisation, we uphold the rights and safety of all children and young people.
#J-*****-Ljbffr

📌 Bereavement Services Supervisor - Operations (New South Wales)
🏢 Shoalhaven City Council
📍 New South Wales