Archa is growing its Customer Success function.
You will own the relationships, retention and growth of Archa's most important customers, working with senior stakeholders and cross-functional teams to shape how Customer Success evolves.
You'll drive end-to-end account management, run business reviews and identify opportunities for upsell and cross-sell, with Net Revenue Retention as a key success metric.
The role sits in Melbourne, Australia, in a rapid-growing startup environment.
#J-*****-Ljbffr