Process Assistant, Outbound Operations, Night Shift (Mon-Thurs)
We have an exciting opportunity for a Process Assistant to join the Amazon Australia Operations Team at our Ravenhall Fulfilment Centre.
In this role, you will lead and collaborate with associates to deliver consistently high standards of operational performance across Outbound (OB) processes.
You will be trained in the standard work and tools used within Outbound Operations and will work across key OB process paths, including Pick, Pack, and Ship.
This role is ideal for someone who is dynamic, highly organised, and a proactive self-starter with strong communication skills and a genuine commitment to teamwork.
Work Schedule: Monday - Thursday, 6:15 PM to 4:15 AM
Amazon Operations and Distribution is a 24/7 setting and shifts may change due to business needs.
Key job responsibilities
Helping support daily management of department duties, including allocating labor, leading meetings and assigning job duties
Providing coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of labor hours




Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Fully understanding workflow and daily production goals
Assisting in keeping work area clean and organised.
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Referring all job injuries immediately to area manager
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Availability to work 38 hours+/week, and overtime as required
Can lift up to 22.2 kilos, stand/walk for up to 12 hours, and able to frequently push, pull, squat, bend, and reach
1+ years of Microsoft Office (Word, Excel, and Outlook) experience
Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
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📌 Process Assistant, Outbound Operations, Night Shift (Mon-Thurs) (Melbourne)
🏢 Amazon
📍 Melbourne