Location7 Central Avenue,Pialba, QLD, ****,Australia
Employee TypePermanent Full Time
Contact information
Contact Phone******** ***
Contact ******
Description
Great with people?
Looking for a job where you can actually make a difference?
If you've worked in retail, hospitality, fast food or customer service, you already have skills that could make you a great Youth Guide.
We're looking for an energetic and motivatedYouth Guideto join our Hervey Bay team.
Whether you've recently finished Year 12, are looking to kick-start your career, or want to use your customer service skills in a role that makes a real difference, this could be the opportunity for you.
what does a youth guide do
Think of yourself as the heart of our site.
As aYouth Guide, you'll be one of the first people young people see when they walk through the door.
You'll help create a welcoming, safe and engaging space where young people feel valued, comfortable and included.
your day could include:
welcoming and connecting with young people
making coffees, snacks and refreshments
helping plan and support fun activities and social events
answering phones, responding to enquiries and helping coordinate appointments
setting up spaces for workshops and activities
ordering supplies and keeping the site organised, clean and tidy
who we're looking for
You don't need years of industry experience.
We're looking for someone who is positive, proactive, great with people and willing to learn.
You enjoy being busy, solving problems and helping others.




We'll provide you with a structured onboarding program and role-specific training to set you up for success.
you will bring:
passion, commitment and belief in young people
great communication and customer service skills
confidence connecting with people from different backgrounds
good computer and digital skills
availability to work Thursdays until 7pm for our youth social activities program
have experience in retail, hospitality, fast food, reception or customer service
enjoy planning activities and events
can think on your feet when things get busy
bring positive energy and enjoy making people feel welcome
Atyourtown, we know that when our people feel supported, they can make the greatest impact.
That's why we offer a range of advantages designed to support your financial wellbeing, professional growth, work-life balance and overall health.
Your employment experience will include:
salary packaging of up to $15,900 per annum, plus additional meal and entertainment benefits, where applicable
your choice of either a fortnightly or monthly Rostered Day Off (RDO) to support work-life balance
discounts on groceries, fuel, travel, electronics and more through PayLab




ongoing training and development opportunities, plus free access to LinkedIn Learning, with over 16,000 courses
wellbeing benefits including Calm and Centr subscriptions and free, confidential EAP support
a supportive, inclusive and values-driven workplace where your work makes a difference
about yourtown
yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.
Realiseyourpotential atyourtown.
Role closes: 1 November ****
yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm.
The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).
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📌 Youth Guide (Queensland)
🏢 yourtown
📍 Queensland