Our mission is to develop services to enhance the quality of life and meet individual outcomes.
Specialising in 24-hour disability programs for individuals with multiple and complex needs, we're proud to be a trusted and registered service provider with the NDIA.
One Doorway works closely with its participants, families and other associated parties. We strive to provide an exceptional service to all.
Our culture
We are committed to developing a culture that lives by the One Doorway values:
inclusiveness
,
respect
,
diversity
and
equality
.
We support an inclusive approach in the workplace. We celebrate our diversity and welcome all staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.
As a One Doorway employee, the benefits you'll be able to take advantage of including:
Access to Employee Assistance Program
Monthly recognition and reward for 'Employee of the Month'
Be part of a values-driven team that is inclusive, transparent and collaborative.
How You'll Make an Impact
As a Regional Manager with One Doorway, you will be responsible for providing leadership and direction to a team of Disability Support Workers/Keyworkers working in collaboration with the business to maintain a culture of performance and quality in all aspects of service delivery.
You must have an understanding of the psychosocial impacts, including mental health challenges and interpersonal trauma, associated with supporting individuals with disabilities as well as proven experience in leading teams to achieve positive outcomes for families and participants.




Oversee the administration tasks, which are completed to a high level of detail and completed in accordance with set timeframes
Coordinate the service delivery of day-to-day supports, enabling participants to achieve their goals in accordance with their NDIS plans goals
Contribute to and oversee effective communication between internal and external stakeholders
Manage critical incidents and associated risk management strategies and work health safety processes according to legislation requirements
Model required behaviours and lead others in meeting organisational expectations
Escalate and report participant complaints to the Operations Manager where necessary
Manage team dynamics, support productive working relationships, and promote work-life balance
Awareness, implementation and monitoring of Positive Behaviour Support and Behaviour Support Plans.
As a Regional Manager, you will have experience within the disability and/or healthcare sectors. You will also demonstrate the following:
A compassionate and empathetic approach, with a genuine desire to make a positive difference in people's lives.
A strong commitment to the rights of people with disabilities to live safe, dignified, and meaningful lives.
A patient, flexible, understanding, and supportive nature, with excellent listening skills and robust attention to detail.
Able to accept responsibility and work as part of a team
Patient, flexible, understanding, supportive and caring nature
Strong computer, written and verbal communication skills
Requirements:
A Tertiary qualification directly related to community services or disability is required, along with evidenced and demonstrated experience in the delivery of community service and/or NDIS service provision
Valid driver's licence with access to a comprehensively insured vehicle.
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📌 Regional Manager - Bendigo
🏢 One Doorway
📍 Bendigo