Point One Navigation, Inc. seeks a Network Customer Support Engineer in Australia to own the customer experience tied to the reliability of our correction network.
This player-coach role handles complex support and leads monitoring, tooling, and scalable processes as the network footprint grows.
You will collaborate with Engineering, Network Ops, and Product to diagnose issues, communicate clearly with customers, and drive continuous improvement across operations.
Fluency in Mandarin is required.
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📌 Mandarin Network Support Engineer — Customer & Ops Lead (Central Coast)
🏢 Point One Navigation
📍 Central Coast
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