Job Description
n
Inscope Training (RTO *****) is a growing and agile Registered Training Organisation (RTO) providing hands-on, practical training in apprenticeships and short courses across Queensland and New South Wales. We're passionate about education, supporting our students, and building a team that feels more like a family.
n
n
We're looking for a motivated and enthusiastic Receptionist / Training Coordinator to join our team, with previous experience in a receptionist or administrative role, however this is not a essential of the position. This is a fantastic opportunity to gain valuable experience in a supportive and professional registered training organisation.
n
n
Key Responsibilities:
n
n
Answer incoming phone calls, respond to voicemails, and assist with short course enquiries.
n
Provide friendly and professional customer service to all stakeholders.
n
Manage daily tasks including printing short course cards, dispatching products, and processing mail.
n
Assist with student orientation and general office support
n
Facilitate and monitor the admin email inbox.
n
Maintain the return mail register and follow up where required.
n
Keep the office clean, tidy, and presentable at all times.
n
Support continuous improvement initiatives by suggesting and documenting new ideas.
n




Complete administrative tasks accurately and on time.
n
Participate in staff meetings and contribute positively to the team.
n
Coordination and monitoring of office supplies including IT supplies and ordering requirements
n
Assist with maintaining student records and updating database information.
n
Coordination and monitoring of staff uniform requirements
n
Coordination of staff events and activities
n
Understanding of Registered Training Organisation (RTO) administration processes and student management systems.
n
n
n
About You:
n
n
Strong communication and interpersonal skills.
n
A positive attitude with a willingness to learn.
n
Understanding of Registered Training Organisation (RTO) administration processes.
n
Great attention to detail and time management skills.
n
Confident with computers and Microsoft Office.
n
Reliable, organised, and proactive in your work.
n
n
n
Why Join Us?
n
n
Supportive and friendly team environment.
n
Opportunities for growth and development.
n
Gain hands-on experience in business administration and customer service.
n
n
n
How to Apply
n
To express your interest, please send a current resume to Ella Watson
(******)
or contact me on ************.
n

📌 Receptionist (Queensland)
🏢 Inscope Training Pty
📍 Queensland