NFI Massachusetts Inc. is a human service organization currently seeking a full time
Intake Coordinator
for our Ambulatory Services Division located in Haverhill, MA.
Work in human services and make a difference in people's lives.
Be a part of a strong dynamic team.
NFI MA Inc, provides a range of mental health services within the Northeast Massachusetts area, working with individuals and families throughout their lifespan.
Ambulatory Services is a full-service outpatient facility specializing in mental health and substance abuse treatment.
Individuals served are from the Merrimack Valley area and come in for individual treatment, group treatment, and medication management.
The Intake Coordinator is responsible for supporting the Division Director, the Director of Outpatient Services, the Director of Structured Outpatient Addictions Program (SOAP), and the Director of the Driver Alcohol Education Program (DAE).
Candidates must have the ability to manage multiple tasks, be detail oriented, and work independently but also as a member of a large team of clinicians, counselors, and administrators.
Salary:
$23‐$25 per hour based on experience and credentials.
Primary Tasks include:
Insurance Verifications
Managing new clients in electronic medical record
Completing intake documentation with clients
Referring new clients to clinician for assessment and treatment
Entering client data into virtual gateway
Consistently protecting patient confidentiality in accordance with HIPAA policies and guideline
Other Tasks as needed:
Greeting clients
Scheduling appointments
Accepting payments and recording accurately
Responding to requests and questions from clients
Assist prescriber with medication needs and inquiries
Ability to develop/manage spreadsheets for a variety of division needs




Fax/file/research as needed
Front desk coverage as needed
Job Requirements:
At least one year administrative assistant/ intake experience.
Experience working in a mental health environment also preferred.
A valid driver's license and reliable vehicle is required.
Full time position with varying schedule with some evening availability.
Experience with Docusign preferred
NFI Massachusetts offers a comprehensive benefits package for full time employees, including:
Medical, Dental & Vision Insurance (multiple plan options)
403(b) Retirement Plan with potential employer match
3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
Company-Paid Life & Long-Term Disability Insurance
Tuition Reimbursement (up to $2,500 per year)
Flexible Spending Accounts (FSA)
Employee Assistance Programs (EAPs)
Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
Employee Referral Bonus Program
NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We seek to empower individuals and support the diversity and inclusivity within our workforce.
NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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