Acenda Life is seeking a Lead Case Consultant to provide expert claims leadership and coaching to a team of Claims Consultants. You will support complex claims, drive process improvements, and collaborate with stakeholders to deliver outstanding customer outcomes.
Reporting to the Team Manager, the role emphasizes regulatory knowledge, solid communication, and the ability to manage competing priorities in a hybrid work environment.
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📌 Senior Life Insurance Claims Coach & Lead (Melbourne)
🏢 Acenda Life Services Australia
📍 Melbourne
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