Graduate School of Motoring – Townsville QLD
Administration Officer
Full-Time | Permanent Position | Townsville
Join Townsville's Leading Driver Training Organisation
Graduate School of Motoring is Townsville's oldest and largest driving school, with a strong reputation for delivering professional driver training and exceptional customer service. We are currently seeking an enthusiastic, organised, and customer-focused Administration Officer to become an integral part of our team.
This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in their work, and wants to build a long-term career within a well-established local business.
About the Role
As our Administration Officer, you will be the first point of contact for many of our customers and play a key role in ensuring the smooth day-to-day operation of the business. You will support students, instructors, and management through a wide range of administrative and customer service activities.
No two days are the same, making this role ideal for someone who enjoys variety, problem-solving, and working with people.
Key Responsibilities
Managing incoming phone calls, emails, and customer enquiries
Scheduling driving lessons and coordinating instructor bookings
Providing outstanding customer service to students and clients
Maintaining accurate records and databases
Assisting with social media updates and general marketing activities
Ordering office supplies and coordinating office requirements




Scheduling meetings and providing administrative support to the team
Assisting with fleet administration, maintenance scheduling, and repairs
Supporting Quality Assurance and compliance processes
Identifying opportunities to improve office systems and efficiencies
About You
To be successful in this role, you will demonstrate:
Previous experience in an administration, customer service, or office support role
Strong computer skills and proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Excellent verbal and written communication skills
Exceptional organisational and time management abilities
Strong attention to detail and accuracy
The ability to multitask and prioritise competing demands
A positive, qualified, and friendly attitude
Initiative and the ability to work independently
Experience with scheduling systems or training organisations (desirable but not essential)
What We Offer
Permanent full-time employment
A supportive and friendly team environment
Diverse and interesting work with no two days the same
Opportunities to contribute ideas and improve business processes
Work with a respected and established local organisation
Convenient Townsville location
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📌 Administration Officer (Townsville)
🏢 Graduate School of Motoring
📍 Townsville