About the role
Join a large Queensland Government program as a Senior Business Officer, leading discovery and shaping a practical future-state roadmap for systems and service capability.
Key Responsibilities
Lead a current-state assessment (processes, reporting, risks, opportunities) and recommend improvements.
Capture and document business & solution requirements, including process maps and operating models.
Run stakeholder workshops and consultations across government/non-government groups.
Complete market scan + gap/fit analysis to assess best-of-breed options.
Prepare executive-ready outputs (options papers, decision papers, presentations) for governance.
Highly desirable criteria
Strong track record producing high-quality executive documentation and board-ready recommendations.
Confident communicator who can facilitate, influence and negotiate with senior stakeholders.




Experience delivering in structured programs, ideally using Agile methods.
Desirable criteria
Government and/or human services delivery experience.
Exposure to Dynamics 365 and complex integration landscapes.
Experience using Azure DevOps to support delivery planning and tracking.
Experience working in environments with high information security requirements.
Skills and experience
End-to-end BA capability
Workshop facilitation, stakeholder management and transparent written communication.
Able to translate complexity into practical, decision-ready advice.
Comfortable working to deadlines and governance checkpoints.
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📌 Senior Business Officer (Brisbane)
🏢 Exclaim IT
📍 Brisbane