## Maintenance Troubleshooter - ExperiencedHae: Newcastle: Täysipäiväinen: Julkaistu tänään: R******** **Great benefits - competitive base wage, overtime available, vehicle allowance.
*** **Work with industry - leading products and technology.
*** **Join a global organisation with a robust focus on training, safety and quality.
****At KONE, we bring buildings to life.
** Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.
**Our work will take you in different directions.
** We're looking for a **Maintenance Troubleshooter** to join our high performing Service team in **Newcastle**, reporting into our Branch Manager.
The successful candidate will provide specialist technical support across Newcastle, Central Coast and Northern NSW.
**What will you be doing?
** * Providing technical support to the maintenance team by diagnosing and resolving complex equipment issues, while sharing technical knowledge across the business.
* Performing first visits and assessments of new equipment when required by supervisors or sales teams.
* Supporting the resolution of complex call-outs and technical issues by providing remote assistance and onsite support when required.
* Enhancing the technical capability of Maintenance Technicians by identifying root causes and explaining effective solutions.
* Ensuring all activities are carried out in accordance with KONE policies and procedures, including health, safety and quality standards.




* Building and maintaining strong customer relationships through qualified and responsive service.
* Providing specialist support across Newcastle, Central Coast and Northern NSW, including travel to Coffs Harbour and Armidale to assist technicians with complex troubleshooting and critical breakdowns.
**What are we looking for?
** * Lift industry experience required.
* Current NSW Electrical Licence.
* Extensive experience troubleshooting complex lift and escalator faults.
* Experience managing critical breakdowns and stakeholder expectations.
* Motivated self-starter with the ability to manage competing priorities.
* Strong commitment to safety and quality.
* Customer-focused approach.
* Excellent communication skills and ability to work collaboratively within a team.
* Ability to coach and develop the technical capability of Maintenance Technicians.
**There's so much more to KONE than you may realise.
** * Enjoy career progression opportunities within a global organisation.
* Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.
* Grow with comprehensive learning and development programs covering a wide range of professional skills.
* Vehicle allowance and cordless power tools provided.Note: Applicants must either be a permanent resident or citizen of Australia or be a citizen of New Zealand to apply for this position.
This role is being sourced directly by KONE.
We respectfully request no agency approaches.
#J-*****-Ljbffr

📌 Maintenance Troubleshooter - Experienced (Newcastle)
🏢 Kone
📍 Newcastle