15 Oct
|
Insurance and Care NSW (icare)
|
Sydney
15 Oct
Insurance and Care NSW (icare)
Sydney
icare offers a Fixed-Term Contract role as Resolution Lead across Sydney, Parramatta and Gosford.
You will manage complex escalated complaints end-to-end, from investigation to outcome communication, working with internal and external stakeholders to improve customer outcomes.
The role supports the Head of Resolution within the Escalated Complaints management process.
The position is based in Sydney with hybrid flexibility and opportunities to work from Gosford and Parramatta offices.
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📌 Resolution Lead - Complex Complaints (Hybrid) (Sydney)
🏢 Insurance and Care NSW (icare)
📍 Sydney