Zip Co is seeking a Compliance Operations Manager in Sydney to own external disputes, privacy requests, and regulatory alignment.
You will influence the EDR framework, coordinate with AFCA and internal teams to deliver fair outcomes, and use data to drive proactive improvements.
This role sits in Risk and Compliance with cross-functional collaboration and a focus on customer fairness.
You'll manage complex cases, report to governance forums, and explore automation and AI-driven enhancements to
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📌 Dispute Resolution & Compliance Ops Lead (Sydney)
🏢 Zip Co
📍 Sydney