HEALTH INFORMATION SUPPORT OFFICER - FREEDOM OF INFORMATION
Ongoing Full Time – 80 hours per fortnight plus monthly ADO
Available from 1 st November ****
An exciting and rewarding opportunity is available for a suitably qualified candidate to join the Health Information Services team at Portland District Health.
You are responsible for providing Health Information administrative services, including accurate and timely processing of Freedom of Information (FOI) requests in accordance with the Freedom of Information Act **** (Vic), Office of the Victorian Information Commissioner (OVIC) guidelines, and organisational policies and procedures incorporating high level consumer service with efficient and accurate processing of health information records, data and requests.
Your focus will be on ensuring patient information is complete, accurate, maintained, and protected; whilst facilitating access to healthcare providers for ongoing patient care.
Confidentiality, privacy and data integrity are essential to all aspects of the position.
You will work within the Health Information Services team and liaise with staff, clients, health professionals and external agencies; contributing to patient care by providing safe and high-quality health information services.
About you:
Experience in providing quality customer service
Demonstrated computer literacy with accurate data entry
Demonstrated capacity to follow procedures, manage time and organise workload efficiently
Ability to work positively and constructively with staff from a variety of professional backgrounds
Previous experience working in the health industry - desirable




Freedom of Information experience - desirable
Portland District Health (PDH) provides an integrated health service for the community.
The hospital was established in **** on the current site and now provides a comprehensive range of services that include:
Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and Pathology
A 24/7 Urgent Care Centre for emergency treatment
Residential aged care for 30 residents at Harbourside Lodge
An extensive range of primary and community services for the local community
PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce.
The People and Culture Unit sits within the Corporate Services Directorate, with other Units including Finance, Building Services, Food Services, Environmental Services, Executive Support, Administration and Health Information.
Extra benefits:
Salary Packaging
Ongoing training and professional development opportunities
Social Club
Free parking
Portland Leisure & Aquatic Centre corporate rates
Flexible working conditions
Employee Assistance program
Relocation assistance available – conditions apply
The Region – Glenelg Shire:




Appreciate the beautiful surroundings of the Glenelg Shire, trek the Great South West Walk, Bridgewater Bay's rugged coastline, or explore Budj Bim (a World Heritage site) and Mount Richmond National Park.
Affordable coastal, rural and low density urban housing, a choice or private and public primary and secondary school makes Portland an ideal place to work, live and raise a family.
To find out more about Portland visit the Glenelg Shire and I Am Portland websites.
The successful applicant will be required to be eligible for and undergo the following:
Police Record Check
Current Victorian Working with Children's' check
Current Immunisation status.
This role must be meet the requirements of the Portland District Health Immunisation Policy.
Applications close:
Tuesday 27th October **** at *****pm
Portland District Health encourage and welcome applications from First Nation People, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.
Portland District Health is a public hospital under the Health Services Act.
Our role is to providequality, safe health services to people in the Glenelg Shire.
To fulfil this role, Portland DistrictHealth offers a range of services, including; acute care through specialised medicine and surgery,urgent care, maternity services and limited children's services.
As an integrated Healthcareorganisation, Portland District Health provides a range of services in sub-acute and aged care,population health, primary and community care.
#J-*****-Ljbffr

📌 Health Information Support Officer - Freedom Of Information (Portland)
🏢 Portland District Health
📍 Portland