Yennora, NSW | Monday to Friday | 9:00am to 5:00pm Are you an experienced Customer Service Representative looking to join a fast-paced logistics and warehousing environment?
We are seeking a customer-focused skilled who thrives on building strong client relationships, solving problems, and ensuring seamless communication between customers and operational teams.
This is an excellent opportunity to become a key point of contact for customers while supporting warehouse and transport operations.
About the Role As the Customer Service Representative, you will be responsible for managing customer enquiries, maintaining accurate operational documentation, and ensuring service excellence across all customer interactions.
You will work closely with warehouse and transport teams to ensure customer expectations are met and operational processes run smoothly.




Key Responsibilities Build and maintain strong working relationships with assigned customers Deliver exceptional customer service and ensure every interaction results in a positive customer experience Respond to customer enquiries, provide solutions, and promptly escalate issues when required Manage customer complaints and resolve matters where possible, escalating when management involvement is needed Take ownership of timely, accurate communication with customers and internal stakeholders Ensure compliance with Work Health including alternate formats to the recruitment process for individuals with disability.
If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ****** or visit for additional contact details.

📌 Customer Service Rep/Warehouse Admin (Sydney)
🏢 HOBAN Recruitment
📍 Sydney