Operations Support/Data Analyst, Lismore
This role sits at the intersection of operations, data analysis and frontline support.
14th October, ****
Our client, a well-established financial services organisation, is seeking an
Operations Support / Data Analyst
to join their team on a
4-month temporary basis
, working
3 days per week
.
This role sits at the intersection of
operations, data analysis and frontline support
, making it ideal for someone who enjoys analysing information, improving processes, and supporting teams to operate smoothly.
About the Role
Reporting to a locally based Manager in Lismore, you will play a key role in supporting retail banking operations by gathering and analysing data, monitoring operational performance, and providing practical insights and support to frontline teams.
Your responsibilities will include:
Gathering, analysing and interpreting operational and banking data
Identifying trends and generating regular reports and summaries
Providing insights, recommendations and follow-up briefings
Monitoring day-to-day operational processes to ensure things run smoothly
Supporting operational issues (e.g. ATM outages and escalation pathways)
Assisting with compliance and regulatory checks
Supporting change initiatives, including communications to frontline teams
Interpreting policies and procedures and assisting branch teams with queries
Liaising with internal teams such as core banking, product and digital banking.




Data analysis will focus on areas such as branch transaction volumes, peak periods, lending activity, and sources of loans.
About you
You'll be someone who enjoys working with data but also understands the importance of clear communication and operational support.
You will bring:
Experience in operations support and data analysis.
Strong analytical skills with the ability to translate data into insights
Confidence producing regular reports and summaries for stakeholders
Solid capability across the Microsoft Office Suite (particularly Excel)
Exposure to complex data environments (highly regarded)
A collaborative, practical and solutions-focused approach
You'll be joining a small, supportive operations team, working closely with locally based and remote colleagues across retail operations, product and digital banking.
While the role is based in
Lismore
, flexibility may be considered for
partial work from home
, provided you can attend Lismore initially for onboarding and training.
What's on offer
4-month temporary assignment
3 days per week (flexible days)
Opportunity to work in a purpose-driven financial services environment
Supportive team and well-structured handover
If you're looking for a short-term opportunity where you can add immediate value through data, insight and operational support, we'd love to see if you would be a good fit.
#J-*****-Ljbffr

📌 Operations Support/Data Analyst, Lismore (North Lismore)
🏢 The Shift People
📍 North Lismore