About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity.
We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.
Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.
Our mission is simple: safeguard the digital world and empower people to work securely and confidently.
Join us in our pursuit to defend data and protect people.
How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback,



challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role Proofpoint is seeking a Product Support Engineer for our Enterprise level products.
Our team of Product Support Engineers are highly experienced in providing excellent customer support, continuously interacting with our customers through complex, system-level problem escalations/resolutions in a fast-paced environment.
The role is ideal for those who are passionate about engaging with customers and possess an understanding of email administration and security or DNS, however we will consider broader experience gained in a customer-facing, technical workplace.
Your day-to-day • Provide Tier 1 support to administrators

📌 Technical Support Representative (Melbourne)
🏢 Proofpoint
📍 Melbourne