As our Business Change Partner, you will ensure organisational change is successfully planned, adopted, and embedded across a diverse portfolio of projects and strategies across the City of Stonnington.
You will partner closely with project managers, business leaders, subject matter experts and stakeholders to drive successful change outcomes that deliver lasting benefits to the City of Stonnington.
You will lead the development and implementation of practical, fit-for-purpose change strategies that support employees, while providing advice and coaching to leaders and sponsors, equipping them with the tools, messaging and confidence required to effectively lead their teams through change.
Key Responsibilities: Establish and maintain a clear adoption approach and change plan aligned to project milestones.
Identify, validate and track stakeholder impacts and readiness requirements with business leads through to closure.
Define and agree change scope (including in/out of scope, dependencies, and BAU impacts).
Prioritise and sequence adoption activities to match delivery cadence and business capacity.
Deliver timely, audience-specific communications across agreed.
Design and deliver learning and performance support in the most effective format.
Address operational impacts by updating processes, role expectations and service model requirements in partnership with business leads.
Provide cutover and go-live readiness inputs, including readiness assessments, checklists and stakeholder signoffs as required.
Equip sponsors and people leaders with practical messaging, tools and talking points to lead their teams through change.
Plan and deliver targeted stakeholder engagement (right people, right time, right level of detail).
Surface risks, concerns and resistance early and resolve them through agreed interventions and escalation pathways.




Coordinate cross-functional alignment where changes span multiple teams and services.
Provide clear change reporting on progress, readiness and adoption risks, including actions and decisions required.
Identify and escalate cross-initiative dependencies and impacts early, and coordinate responses with PMO and project teams.
Capture lessons learned and translate them into improved standards, tools and guidance.
Apply consistent, pragmatic change practice across initiatives and tailor it to risk, complexity and business readiness.
Join us in this full time permanent role, offering a competitive salary range of $, - $, plus % superannuation and a monthly accrued day off.
Desired Skills and Experience What you'll need to succeed: A certification in Change Management Prosci CCP) is preferred, though lesser formal qualifications may be acceptable with equivalent work experience.
Demonstrated work experience in change planning, adoption and sustainment that showcases applicable skills and knowledge.
Proficient in MS Office suite, with a strong ability to apply these skills in a practical work setting.
Must possess a current [Working with Children Check/Valid Police Check] or be willing to obtain both prior to commencing employment Ability to gain cooperation and assistance from clients, the public, and colleagues, effectively motivating and developing team members in the administration of broadly defined activities.
Proficient in liaising with counterparts in other organisations to discuss and resolve specialist problems, fostering collaboration and communication across different entities.
Skilled in working with employees to address and resolve intra-organisational issues, promoting a cohesive and productive working environment.
Demonstrated experience delivering adoption, reinforcement and sustainment for digital/technology-enabled change (including post go-live embedding).

📌 Business Change Partner (Melbourne)
🏢 City Of Stonnington
📍 Melbourne