About the role Reporting to the Regional Manager, you'll manage a varied caseload investigating alleged legislative breaches through both desktop and field-based activities.
You'll assess evidence, conduct site audits, contribute to proactive compliance activities, prepare reports and evidentiary material, and recommend appropriate regulatory action in line with relevant legislation, policies and procedures.
You'll engage with consumers, licensees, industry representatives and other stakeholders, providing explicit regulatory advice and professional, responsive customer service.
As part of the Regional Services team, you'll also support the day-to-day operations of the Regional Service Centre, including participating in the roster for front counter and stakeholder engagement activities.
This role is based in Toowoomba, with regular in-person attendance at the Toowoomba office required.
Flexible working arrangements, including working from home, are supported in line with operational requirements.
Site audits may also require travel to other locations across Queensland.
Please refer to the Position Description for the full list of key responsibilities and suitability requirements.
About you You are a practical and confident compliance investigator who can bring structure and clarity to complex or sensitive matters.
You know how to follow the evidence,



apply legislation and make decisions that are fair, transparent and defensible.
To succeed in this role, you will bring: a Certificate IV in Government Investigations or higher at least two years' experience in complex investigations a current Australian driver's licence demonstrated experience managing end-to-end case management workflows strong skills in evidence analysis and report-writing the ability to manage competing priorities while delivering timely, high-quality outcomes Why join the QBCC?
The QBCC is Queensland's independent building and construction regulator, helping protect the community and support the building industry through fair and transparent regulation.
As Queensland prepares for significant growth and major infrastructure opportunities, we're building a high-performing, future-ready workforce that's making a real impact.
At the QBCC, you'll be part of a purpose driven organisation where your work matters.
You will work with dedicated professionals who value integrity, collaboration and learning.
You'll have opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders.
If you're ready to dive into a career defining transformation journey with us, where your impact will help shape what comes next, we'd love to hear from you.

📌 Compliance Investigations Officer, Queensland Building And Construction Commission (Toowoomba)
🏢 Queensland Government
📍 Toowoomba