Department of Justice
Tasmanian Electoral Commission
Applications must be submitted by Sunday 18 October, *******:55 PM
Sunday 18 October, *******:55 PM AEST
Award/Classification:
$69,593 to $99,237 per annum
Employment type:
Permanent, full-time
Region:
Location:
Hobart and Launceston
Contribute to the efficient and secure operation of the TEC and its electoral processes as part of a small collaborative team providing ICT services.Assist with the installation, maintenance, administration and support for workstations and server environments and associated applications.Contribute to the cyber security posture of the TEC through regular system monitoring and maintenance processes.Provide desktop support services and technical advice to TEC casual and permanent staff.
We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.
The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability.
If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.
Talk to us about how this could work for you.
Hours per fortnight
***** hours per fortnight- flexible options available.
Duties
This position requires someone who loves to solve problems, is keen to learn, and self-motivated to research and find solutions.
We don't expect you to know everything but do expect you to be willing and able to dive in and see what you can learn and figure out yourself.
You'll need to be able to handle periods of higher pressure with a stream of high-priority tasks to support election processes, as well as slower paced periods where improvements and research and development can be completed.




A keen eye for detail is essential, and as well as skills in helpdesk and systems administration, you'll need to have a good handle on Excel.
Any experience with scripting and programming languages could be beneficial.
Communication, collaboration, and organisation are big factors in succeeding in our team.
Elections can be fast paced with tasks involving both sensitive data and detailed procedures, alongside strict deadlines.
All team members need to work together, follow procedures carefully, and document tasks accordingly for an election to succeed.
Primary duties include:
Contribute to ICT related help desk services for head-office and election offices across both Windows and MacOS environments.
Configure user accounts and access rights within Active Directory, Office 365, and other systems.
Undertake testing and installation of operating system and software patches within required timeframes and contribute to the regular monitoring of ICT system security.
Contribute to junior systems administration tasks and provide assistance to other TEC ICT staff for more complex tasks and projects.
Undertake the physical set up, pack down, and maintenance, of workstations and other ICT equipment for the TEC office, temporary offices, polling places, and electoral processes.
Undertake the secure provisioning of electoral roll data to Members of Parliament and organisations each quarter in collaboration with the TEC Administration and Policy teams.
Follow precise instructions and procedures for all tasks to ensure they are undertaken in the correct manner according to legislation and TEC policies and procedures.
Maintain accurate documentation and records for processes, systems, and assets.




The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.
The following checks are to be conducted:
Pre-employment (National Police Record) checks for:Arson and fire setting, violent crimes and crimes against the person,sex-related offences,drug and alcohol related offences,crimes involving dishonesty, deception and/or conspiracy, making false declarations,malicious damage and destruction to property,serious traffic offences,crimes against public order or relating to the Administration of Law and Justice, Executive or the Legislative Power.
Disciplinary action in previous employment.
Relevant tertiary/professional qualifications or industry certifications
Experience with SQL and VBA
$69,593 to $99,237 per annum
Employment type:
Permanent, full-time
Region:
Location:
Hobart and Launceston
Contribute to the efficient and secure operation of the TEC and its electoral processes as part of a small collaborative team providing ICT services.Assist with the installation, maintenance, administration and support for workstations and server environments and associated applications.Contribute to the cyber security posture of the TEC through regular system monitoring and maintenance processes.Provide desktop support services and technical advice to TEC casual and permanent staff.
$69,593 to $99,237 per annum
Employment type:
Permanent, full-time
Region:
Location:
Hobart and Launceston
Contribute to the efficient and secure operation of the TEC and its electoral processes as part of a small team-oriented team providing ICT services.Assist with the installation, maintenance, administration and support for workstations and server environments and associated applications.Contribute to the cyber security posture of the TEC through regular system monitoring and maintenance processes.Provide desktop support services and technical advice to TEC casual and permanent staff.
#J-*****-Ljbffr

📌 Ict Support Officer (Hobart)
🏢 Tasmanian Electoral Commission
📍 Hobart