Schindler Lifts Australia is part of the Schindler Group, one of the world's leading elevator companies, operating in more than 100 countries and employing over 60,000 people globally. Founded in Switzerland in ****, Schindler is one of Australia's largest suppliers of elevators, escalators and moving walkways, employing over 1,100 people nationwide who design, install, service and modernise urban transport systems across a diverse range of buildings.
At Schindler, we are passionate about developing our people and creating long-term career opportunities within a supportive and inclusive environment.
Who we are?
Schindler Lifts Australia is part of the Schindler Group, one of the world's leading elevator companies, operating in more than 100 countries and employing over 60,000 people globally. Founded in Switzerland in ****, Schindler is one of Australia's largest suppliers of elevators, escalators and moving walkways, employing over 1,100 people nationwide who design, install, service and modernise urban transport systems across a diverse range of buildings.
At Schindler, we are passionate about developing our people and creating long-term career opportunities within a supportive and inclusive environment.
What is the role?
We are currently seeking customer-focused and reliable individuals to join our team based in
Alexandria, NSW
.
We have
two Night Shift opportunities available:
1 x Full-Time Night Shift
Wednesday, Thursday, Friday & Saturday
8:00 PM - 6:00 AM
1 x Part-Time Night Shift (12-Month Fixed-Term Contract)
Sunday, Monday & Tuesday
11:00 PM - 7:00 AM
As a key member of our Customer Service Centre, you will be responsible for managing inbound customer enquiries, coordinating service requests,



dispatching technicians, and ensuring our customers receive exceptional support when they need it most.
Working within a fast-paced environment, you will be the first point of contact for customers and play a critical role in maintaining service excellence throughout the night.
To be successful in this role, you will possess:
Previous experience in customer service, call centre, dispatch, administration, or service coordination roles.
Strong communication and problem-solving skills.
Excellent attention to detail and organisational skills.
The ability to remain calm and qualified in a fast-paced environment.
Strong computer literacy and ability to navigate multiple systems.
A customer-focused attitude and willingness to learn.
What's in it for you?
Base hourly rate of $***** per hour plus applicable shift loadings
Stable and predictable night shift rosters
Birthday Leave
Career development and genuine progression opportunities within a global industry leader
Fitness Passport with access to over 1,700 fitness facilities nationwide
Further education funding support
Access to employee discounts and partner benefits
Supportive and cooperative team culture
Regular social and wellbeing initiatives
Modern purpose-built office in Alexandria
Free onsite parking or a short walk from Mascot Station
Ongoing training and professional development opportunities
We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with multicultural backgrounds and people living with disability are strongly encouraged to apply. Please note we do not accept unsolicited applications from recruitment agencies for any position.
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📌 Customer Service Representative (Sydney)
🏢 Schindler Lifts
📍 Sydney