Japanese Voice AI Evaluator (Healthcare Front Desk Conversations)
What if your voice could help teach AI how to handle a real phone call to a hospital or clinic — in Japanese? We're looking for native Japanese speakers in the Sydney area to hold natural spoken conversations with an AI healthcare receptionist, then evaluate how well it listens, responds, and takes action.
You'll role‐play as a patient (using fictional personas we provide), record short conversations, and grade the AI's performance. Sydney has a vibrant Japanese‐speaking community, and your authentic fluency is exactly what this project needs. This is a fully remote, adaptable contract role for people with clear speech, sharp attention to detail, and an ear for what sounds natural in Japanese.
About The Role
Organization: Alignerr
Type: Contract (task-based)
Location: Remote
Commitment: Flexible, work at your own pace
What You'll Do
Hold 4 to 5 minute spoken conversations in Japanese with an AI front desk assistant, playing a fictional patient
Say natural trigger phrases to test whether the AI makes the correct function calls — for example, checking a patient record, booking an appointment, or verifying insurance
Review transcripts and classify how accurately the AI understood you and responded
Flag issues such as mispronunciations (including kanji readings and pitch accent), cutoffs, interruptions, delays, and incorrect function calls, including timestamps
Test how the AI handles background noise, short replies (「はい」「いいえ」「大丈夫です」), long numbers,



emotional moments, and sensitive or unsafe requests
Follow detailed labeling guidelines consistently and submit high‐quality work
Who You Are
Native or near-native Japanese speaker with a clear, natural speaking voice
Detail‐oriented, with the patience to review recordings and transcripts closely
Comfortable role‐playing a patient and sounding authentic in a clinical phone setting
Able to follow multi-step instructions and apply them consistently
Reliable and self‐directed when working independently
Access to a quiet space, a good microphone, a stable internet connection, and a second device for playing background noise
Comfortable using web‐based tools
Nice to Have
Experience in voice AI evaluation, data annotation, or QA testing
Background in healthcare administration, customer service, or call center work
Strong command of polite and honorific speech (敬語) as used in medical and service conversations
Linguistics or language‐focused studies
Familiarity with medical terminology in Japanese
Why Join Us
Work on cutting‐edge AI projects alongside leading research labs
Fully remote and flexible — work when and where it suits you
Task‐based work with real autonomy
Directly help make voice AI more accurate, natural, and safe in Japanese healthcare settings
Potential for ongoing work as new projects launch
Note: New contributors complete a short unpaid qualification assessment. Contributors who pass are added to paid production work.
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📌 Japanese Voice Ai Evaluator (Healthcare Conversations) (Newcastle)
🏢 Alignerr
📍 Newcastle