Onside is growing its customer success team in Melbourne. You will manage a portfolio of mid-market and enterprise agribusinesses, helping them realise Onside's value and embed it into daily in office workflows.
You will set renewal-ready goals and demonstrate ROI before renewal, prompting retention and upsell through collaboration with the Territory Manager. You will leverage usage data to prioritise actions, build senior stakeholder plans, and ensure customers renew year over year.
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