Job Description
Are you great with people, reliable and looking to build your career in a professional office environment? This is a fantastic opportunity to join a growing, Queensland-owned service-based business with a friendly, down-to-earth culture. You'll become part of a close-knit customer service team where you'll receive full training and plenty of support to get up to speed.
n Previous office experience is not essential. If you've developed strong customer service and communication skills through retail, hospitality or another customer-facing workplace, we'd love to hear from you.
About the Rolen
As a Customer Service Officer, you'll be one of the first points of contact for customers, helping with enquiries and ensuring they receive friendly, efficient service.
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Responding to incoming calls and assisting with customer account enquiries
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Making outbound calls to follow up on customer matters
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Managing and responding to email enquiries
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Coordinating service connections and disconnections
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Processing customer payments
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Liaising with billing and debt collection teams to resolve customer issues
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Assisting customers to access available financial assistance programs
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Providing general administrative and customer service support to the wider team
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About Youn




We're looking for someone who brings:
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Solid customer service skills and a genuine enjoyment of helping people
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Confident written and verbal communication skills
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A friendly, professional and approachable manner
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Good computer skills, with sound knowledge of MS Excel
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A proactive attitude and willingness to learn
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Reliability, punctuality and a strong work ethic
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The ability to work well as part of a close-knit team
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The Benefitsn
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Negotiable salary based on experience
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Monday to Friday hours, 8:00am – 4:30pm
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12:00pm finish every second Friday
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Supportive and approachable manager
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Friendly, down-to-earth team environment
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Subsidised lunch provided daily
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Regular team celebrations and engagement activities
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Monthly competitions with generous gift card prizes
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On-site and street parking available
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Brisbane Eastern Suburbs location
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Due to the location, having your own transport is recommended.
n Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on **************, quoting reference JN -************. Want to know more about Davidson? Visit

📌 Customer Service Officer (Brisbane)
🏢 Davidson
📍 Brisbane