Be the first point of contact at MHDAS Geelong Central Hub
Customer Service and administrative role
Temporary Fixed Term Part time position until 26/03/2027
About the role
The Central Hub Administration team at Barwon Health provides essential clerical, reception and operational support to Mental Health, Drugs and Alcohol Services (MHDAS). Based in Geelong, this role supports clinicians and consumers by ensuring services run smoothly, efficiently and respectfully.
Working within a busy and dynamic environment, you will play a key role in supporting people accessing mental health and AOD services, helping to create a welcoming, organised and responsive service for consumers and their families.
Key Responsibilities
Provide reception, administrative and secretariat support across the Central Hub
Deliver high-quality customer service to consumers, families and staff
Manage bookings, appointments and data entry with accuracy and attention to detail
Support clinical teams through effective coordination and communication
Maintain confidential records and ensure compliance with organisational processes
Contribute to a positive, professional and team-oriented workplace
What We Are Looking For
Previous experience in administration, reception or customer service (health preferred)
Strong communication skills and ability to engage with a diverse range of people
High level of organisation, time management and attention to detail
Ability to work both independently and as part of a team in a fast-paced setting
Confidence using computer systems and managing multiple tasks
A compassionate, respectful and professional approach to supporting consumers
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means,



such as text messaging or other services.
Barwon Health staff benefits
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Extensive professional development opportunities
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
For more information about working at Barwon Health
,
please click Here
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards
:
About Child Safe Standards Victorian Government ()
Additional information
If you need adjustments to participate in the recruitment process, please contact us at email protected
All appointments are subject to:
Satisfactory Police Record Check
Immunisation Status Clearance
Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.

📌 Administration Assistant (Grade 2), Central Hub, Mental Health, Drug & Alcohol Service (Victoria)
🏢 Barwon Health
📍 Victoria