At Fridge It, we deliver more than freight. We provide a complete cold chain logistics solution trusted by some of Australia's leading food and beverage businesses.
Our commitment is simple:
On Time. On Temp.
As we continue to grow, we're seeking an experienced Fleet Dispatcher who thrives in a fast-paced transport environment and is passionate about delivering outstanding service to customers while supporting our drivers and operations team.
About the Role
As a Fleet Dispatcher, you will play a critical role in coordinating daily transport operations across our refrigerated fleet. You will be responsible for ensuring deliveries are completed safely, efficiently, on time and within temperature specifications, while maintaining explicit communication with drivers, customers and the internal team.
The successful candidate will be highly organised, solutions-focused and able to make confident decisions in a dynamic transport environment.
Skills & Experience
Minimum 2 years' experience in a fleet dispatch, transport coordination or transport operations role
Experience working within the transport, logistics, warehousing or cold chain industry
Strong understanding of fleet scheduling, route planning and load management
Proficient in Transport Management Systems (TMS), Warehouse Management Systems (WMS) and GPS tracking platforms
Knowledge of fatigue management and HACCP requirements
Exceptional communication skills with the ability to build strong relationships with drivers and customers
Strong problem-solving abilities and the capacity to think quickly under pressure
High level of attention to detail and administrative accuracy
Ability to prioritise competing demands in a fast-paced operational environment
Key Responsibilities
Allocate and dispatch fleet resources to maximise service, efficiency and vehicle utilisation
Monitor fleet movements throughout the day and proactively address delays, route changes and operational issues
Communicate with drivers regarding schedules, delivery requirements and customer expectations
Ensure all deliveries and collections are completed safely, on time and within required temperature parameters
Liaise with customers to provide updates and resolve transport-related enquiries professionally and efficiently
Maintain accurate transport records, dispatch documentation and compliance requirementsWork closely with warehouse, customer service and management teams to achieve operational objectives
Support continuous improvement initiatives to drive efficiency and service performance
Ensure compliance with HACCP, Chain of Responsibility, fatigue management and company policies
Why Join Fridge It?
Competitive salary package based on experience
Join a growing South Australian business with a strong reputation in temperature-controlled logistics
Supportive team environment with opportunities for professional development
Be part of a company committed to innovation, service excellence and continuous improvement
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📌 Fleet Dispatcher (Adelaide)
🏢 Fridge It Logistics SA
📍 Adelaide
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