We are looking for a
Clinical Care Partner
to support safe, coordinated, and proactive care for customers with complex or changing needs.
This role is a key clinical position within the Neighbourhood Care Partnering model, providing clinical leadership, escalation management, and decision support to Care Partners and the broader multidisciplinary team. The Clinical Care Partner plays a critical role in identifying and managing clinical risk, supporting customer outcomes, and ensuring customers receive the right care at the right time.
This is a
Permanent Full-Time
opportunity in
Sutherland NSW
offering flexibility and a great work-life balance
Flexible work hours
: 8:30am – 4:30pm or 9:00am – 5:00pm, Monday to Friday
Remuneration
ranges from
$105,000 to $120,000 TFEC
Hybrid work model
combining client visits, office days & work from home opportunities
About the role
In this role, you will support customers with higher complexity needs while providing clinical guidance and capability uplift across Care Partnering teams.
You will
Provide clinical leadership and escalation support for customers with complex, unstable, or changing needs
Support Care Partners to identify, assess, and respond appropriately to clinical risk and deterioration
Undertake clinical reviews and interventions to optimise customer outcomes
Apply clinical judgement to support safe and timely decision making
Support transitions of care, including hospital admissions, discharges, and changes in customer needs
Facilitate collaboration across Care Partnering, Service Delivery, Clinical Services, and external healthcare providers
Assist with clinical governance, risk management, and quality improvement activities
Contribute to workforce capability through coaching, mentoring, and sharing clinical expertise




Support proactive care planning and clinical oversight for higher-risk customer cohorts
Ensure accurate documentation and appropriate use of clinical systems and escalation pathways
What you'll bring
You are a clinically experienced skilled who enjoys improving customer outcomes, supporting others, and working collaboratively within a multidisciplinary environment
Tertiary qualifications in Nursing or Allied Health with current AHPRA registration where applicable
Demonstrated 4+ years' experience supporting older people in community, subacute or complex care settings
Strong clinical assessment, reasoning, and decision-making capability
Experience managing customer risk and responding to clinical deterioration
Ability to coach and support others to build confidence and capability
Excellent communication and stakeholder engagement skills
Experience working collaboratively across multidisciplinary teams
Understanding and adherence to clinical governance, quality, and risk frameworks
Ability to manage competing priorities in a dynamic environment
A customer-centred approach focused on safety, wellbeing, and positive outcomes
Why work for Australian Unity?
Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
Flexible Work Options in line with company policy
Career development with full access to LinkedIn Learning & internal opportunities
Staff discounts across our insurance products as well as our travel and retail partners
Fitness Passport offering discounted access to 1,500+ gyms & facilities
Novated Car Leasing options through our partners Maxxia or Flair Cars
14 weeks paid Parental Leave
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature, aged people. To view our Reconciliation Action Plan, please click
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📌 Clinical Care Partner (Sydney)
🏢 Australian Unity
📍 Sydney