CovaU Energy is a fast-growing Australian energy retailer servicing residential and business customers. We operate in a regulated workplace where
clear, compliant, and commercially effective customer communication
is critical to success.
About the Business
CovaU Energy is a fast-growing Australian energy retailer servicing residential and business customers. We operate in a regulated environment where
clear, compliant, and commercially effective customer communication
is critical to success.
The Role
This role is suited to a
commercially minded marketer
with experience working alongside
sales, retention, or operations teams
, who is comfortable taking ownership and delivering outcomes with minimal supervision.
You will be responsible for
end-to-end execution of customer-facing marketing communications
, ensuring accuracy, compliance, and commercial impact.
Key Responsibilities
Own and deliver
end-to-end marketing and customer communications
across online and offline channels
Coordinate content, artwork, approvals, and production for campaigns and customer materials
Translate commercial, compliance, and operational requirements into clear customer messaging
Support
customer retention and rewards program communications
Coordinate email marketing campaigns aligned to commercial objectives
Work cross-functionally with Compliance, Operations, IT, Sales, and Retention teams
Manage stakeholder inputs and ensure deadlines are met without supervision
Maintain documentation and records to meet compliance and audit requirements
Continuously refine communication processes and identify risks, gaps, or assumptions
Required Experience & Skills
Essential
2–3 years' experience in
marketing, communications,



or commercial roles
Experience in any one of marketing, communications, or commercial roles is sufficient
Experience supporting
sales, retention, BDM, or project-based marketing initiatives
Strong written communication and content review skills
High attention to detail and strong compliance awareness
Proven ability to manage multiple stakeholders and deadlines
Ability to work independently and proactively report to senior management
Salesforce experience
Basic user level Salesforce experience required
Proficient in Microsoft Excel and PowerPoint
Intermediate level Microsoft Excel proficiency with formulas required
Australian work rights
Highly Regarded
Experience in regulated industries (energy, utilities, telco, finance)
Exposure to retention, churn reduction, or loyalty programs
Experience briefing designers or working with creative teams
Basic working knowledge of Adobe Creative Suite (Photoshop, InDesign)
Personal Attributes
Self-disciplined with strong time management
Commercially aware and outcome-focused
Comfortable operating with minimal supervision
Takes ownership and accountability for delivery
Proactive communicator who escalates risks early
Collaborative and effective in cross-functional environments
This role is not suited to entry-level marketers or candidates seeking highly supervised or purely creative positions.
What's On Offer
Direct exposure to Commercial Director and senior stakeholders
High-ownership role with clear performance expectations
Sydney CBD location near Wynyard and Circular Quay
Staff discounts on electricity and gas services
Access to 4,500+ lifestyle and retail benefits across Australia & NZ
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