Amora Hotel Jamison Sydney, a part of the Amora Hotels Group, is a 415 - room hotel located in the heart of the Sydney CBD, adjacent to Wynyard station. As a family - owned Hotel, with multiple Food and Beverage outlets, Conferencing facilities and recreational amenities including an indoor pool, a spa and a sauna, we pride ourselves on providing outstanding guest services whilst adding a personal touch to everything we do. To be able to provide this level of service and create a family-like atmosphere for all our guests, we practice the same family-like approach in the way we treat our Associates.
About the Role
We currently have a fantastic career opportunity for an experienced and motivated Full Time Guest Service Agent to join our Front Office Team.
Reporting to the Front Office Manager, you will welcome our guests with a smile and ensure their stay is nothing short of spectacular. Acting as the face of our hotel, you will handle check-ins and check-outs, provide insider tips on the hottest spots in Sydney, and make personalised recommendations.
You will collaborate with our teams to ensure seamless operations and unforgettable guest experiences.
To be successful in this role you will:




Have previous experience as a receptionist, ideally in the 5-star hotel environment
Have outstanding communication and interpersonal skills
Demonstrate Amora's "It's a Pleasure..." guestservice culture
Be versatile to work on a 7-day rotating roster for 2x shifts per week
Have excellent grooming and presentation skills
Have a warm and friendly personality
Have well-developed organisational skills complimented with a high level of attention to detail
Previous experience with Opera or Opera Cloud of advantage
Be engaging, personable and friendly, plus team oriented
Our people are our most valuable asset, and we reward them for their work by providing:
Ongoing learning and development
Discounted accommodation throughout the Amora Hotels & Resorts
Complimentary duty meals
Dry cleaning
Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.
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📌 Guest Services Agent (Sydney)
🏢 Amora Hotel
📍 Sydney