At Stryker, we're passionate about making healthcare better. As a
Customer Care Representative
, you'll play an important role in supporting our hospital customers and internal teams, helping solve problems and ensuring healthcare professionals get the support they need when it matters most.
This is a rapid-paced role that combines
customer service, problem-solving and relationship building
. You'll work closely with customers, Sales and teams across Stryker to understand what's happening, work through challenges and find the best solution.
We're looking for someone who is
switched on, ambitious and genuinely cares about the impact their work has on customers and patients.
What You'll Do
Be a key point of contact for our customers and internal teams
Manage customer enquiries and provide timely, helpful support
Understand customer problems and work with others to find the right solution
Take ownership of enquiries and see them through to resolution
Support complex requests, escalations and customer issues
Build strong relationships with customers and teams across Stryker
Manage multiple requests and competing priorities
Look for ways to improve processes and create a better customer experience
What You'll Bring
You're
switched on, curious and quick to learn
You're
ambitious
and want to grow and develop your career
You genuinely
care about customers, patients and the impact of the work you do
You're a natural
problem solver




who takes the time to understand what's happening
You enjoy
working through problems with others
and bringing the right people together to find a solution
You're organised and comfortable managing multiple priorities
You're a strong communicator who builds relationships easily
You take ownership, follow things through and genuinely want to help
Full working rights in Australia
Are you a new graduate or looking to change industries?
That's absolutely okay. We're looking for great people with the right attitude, ambition and customer mindset. If you're switched on, love solving problems and want to build a career where the work you do ultimately contributes to better patient outcomes, we'd love to hear from you.
Why Join Stryker?
Learn the medical technology industry from the ground up
Build a career with one of the world's leading medical technology companies
Work alongside people who genuinely care about customers and patients
Volunteer days, wellbeing days and market-leading parental leave
Career development opportunities across a global organisation
Be part of a business focused on
making healthcare better
Interested?
As part of your application, please include a short paragraph at the top of your CV answering:
Why do you want to work for Stryker, and what interests you about a career in healthcare and medical technology?
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📌 Customer Care Representative (Sydney)
🏢 Stryker
📍 Sydney