Robotics Field Service Representative (Brisbane)

Robotics Field Service Representative (Brisbane)

15 Oct
|
Skyborne Technologies Pty.
|
Brisbane

15 Oct

Skyborne Technologies Pty.

Brisbane

Skyborne Technologies develops AI-enabled kinetic robotics systems for national security missions, combining unmanned platforms, AI-assisted targeting software, and modular payloads to deliver precision effects in complex operational environments.
Modern operational environments are rapidly evolving. Small, tactically deployed robotic systems are becoming standard tools for military and security forces operating with limited personnel and support. Skyborne's systems are designed to reduce operator exposure, increase mission effectiveness, and deliver precision effects at a low cost per shot using reusable and reloadable platforms.
Skyborne brings together aerospace engineering and Special Operations experience to design systems that are practical, scalable, and built for real-world deployment—not just demonstration.
About the Team
Skyborne has approximately 35 people across engineering, production, business development and operations.
Position Overview
Skyborne Technologies is seeking a Field Service Representative (FSR) to support customer engagement, system demonstrations, field deployments, and operational support across Asia Pacific (APAC) and the Middle East (ME).
This is a hands‐on, field‐based role responsible for ensuring systems are mission‐ready, effectively demonstrated, and successfully deployed in real‐world environments. The role includes direct interaction with customers, execution of demonstrations, delivery of training, and ongoing technical support.
You will work closely with engineering, operations, and business development teams to ensure customer success and provide feedback to improve system performance and usability.
What You'll Do
Customer Demonstrations & Field Operations
Conduct customer demonstrations and evaluations, including operation of advanced robotic systems
Safely operate Unmanned, Armed, Aerial Systems (UAS) and ground robotic platforms (QUGV) in field environments
Demonstrate system capabilities in operationally realistic scenarios
Represent Skyborne with professionalism and technical credibility
System Deployment & Field Support
Support system installation, configuration,



integration, and fielding at customer locations
Maintain operational readiness of deployed systems through inspections, preventative maintenance, and repairs
Diagnose and troubleshoot hardware, software, and system‐level issues in real‐world environments
Provide in‐field and remote technical support across APAC and ME time zones
Training & Customer Enablement
Deliver training to operators on system use, safety, and basic maintenance
Develop and support training materials and fielding packages
Advise customers on best practices for system operation and deployment
Plan, manage, and maintain demo equipment and field kits
Coordinate logistics, shipping, and readiness of systems for demos and deployments
Manage spare parts, tools, and support equipment to ensure operational continuity
Internal Collaboration & Feedback
Work closely with engineering teams to provide feedback on system performance and issues
Support business development efforts, including trade shows and customer engagements
Assist in developing maintenance procedures, troubleshooting guides, and field processes
Documentation & Reporting
Track and document maintenance actions, service logs, and system status
Maintain accurate records of field activities and customer interactions
Support reporting and feedback loops to internal teams
What You Bring
3–5 years of experience in field service, UAS operations, military, or technical roles
Hands‐on experience operating Unmanned Aerial Systems (UAS)
QLD Firearms license or equivalent experience with small arms
CASA Remote Pilot License (ideally up to 25kg multi‐copter class) or equivalent experience
Experience troubleshooting mechanical, electrical, and/or software systems




Ability to operate independently in field environments
Strong communication skills and customer‐facing experience
Preferred Qualifications
Former military UAS operator, pilot, or systems operator strongly preferred
Experience operating tactical or military UAS platforms
Experience with ground robotic systems (UGV/QUGV)
Experience supporting field deployments or operational environments
Background in defense, robotics, aerospace, or similar industries
Active Australian security clearance is preferred
Additional Requirements
Willingness to travel *****% (domestic and international)
Ability to lift and move equipment as needed
Citizenship: Australian (preferred), UK, US or NZ
Must be eligible to hold a QLD Firearms license
This role involves hands‐on operation of advanced robotic systems, including:
Unmanned Aerial Systems (UAS)
Ground robotic systems (QUGV)
Responsibilities include supporting customer demonstrations and evaluations of systems with integrated payloads in controlled and compliant environments
Candidates must be comfortable working in regulated environments involving controlled systems and equipment
What We Offer
Exciting cutting‐edge role on the forefront of technology
Competitive salary and performance‐based bonuses
Opportunity to work in a high‐growth company supporting advanced operational systems
Why Join Skyborne
This role is at the forefront of deploying advanced robotic systems in real‐world environments. You will work directly with customers, operate cutting‐edge systems, and play a key role in how these capabilities are adopted and used.
If you're looking for a role that combines hands‐on field operations, advanced technology, and mission impact, Skyborne offers the prospect to be part of a team delivering next‐generation capability.
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📌 Robotics Field Service Representative (Brisbane)
🏢 Skyborne Technologies Pty.
📍 Brisbane

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