15 Oct
|
Fynd
|
Wollongong
Biza.io seeks a Customer Success specialist to sit at the intersection of customers, product, engineering and delivery. You will manage customer inquiries, monitor SLAs, and coordinate release communications.
The role emphasizes curiosity, technical collaboration, and using LLMs to improve support while keeping the human touch. You'll work with a technically savvy team to understand the wider customer workplace, escalate when needed, and turn insights into actionable improvements across the
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📌 Senior Tech-Savvy Customer Success Specialist (Wollongong)
🏢 Fynd
📍 Wollongong