About the role
In this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining strong relationships with clients and support workers.
Key responsibilities
Fill and manage home care shifts across various locations
Handle customer and client shift requests efficiently
Maintain accurate staff rosters and case management records
Ensure compliance requirements for all home care staff are met
Build and maintain strong relationships with clients and care staff
Provide excellent customer service and respond to inquiries promptly
About you
Superior customer service and communication skills
Strong organisational and problem-solving abilities
Ability to build and maintain relationships with clients and care staff
Experience in office administration and rostering systems
Understanding of NDIS and homecare packages (desirable)
About us
Ontime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD.



We are dedicated to delivering exceptional care through a team of skilled Nurses and Support Workers.
Benefits
Full-time opportunity with a reputable healthcare provider
Work in a dynamic and supportive team environment
Competitive salary and growth opportunities opportunities
Access to benefits and career pathways through Ontime Healthcare's affiliation with Altius Group, a leading national provider of health, well-being, and workplace services
Altius is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.
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📌 Allocations And Administration Officer (Melbourne)
🏢 Altius Group
📍 Melbourne