Location: Tamworth, NSW, AU
About The Opportunity
WesTrac is seeking a Parts Representative to join their team on a fulltime basis at our Tamworth branch. The successful candidate will work a 10.5-hour shift on a Monday-Friday schedule, with occasional Saturday shifts, and is available on either day shift or afternoon shift.
The Parts Representative will provide high-quality customer support, including helpful advisory services to external stakeholders. This role will require the drive to fulfil customer requirements in a timely manner, whilst operating in a fast-paced position. The successful candidate will support efficient and effective operation of the parts department through functions such as general warehousing, dispatching of parts, stocktaking, housekeeping and identification of continuous improvement strategies.
Key Responsibilities
Operate the forklift to perform duties such as loading and unloading
Act as the first point of contact for inbound call management and customers ordering parts
Interpret parts to understand what will suit the customer's needs
Engage with customers to ensure enquiries and their post purchase needs are met
Participate in regular stocktakes
Assist in general warehousing duties including picking, packing and dispatching parts
Skills And Experience
Forklift and drivers licence C desirable
Experience in warehousing & familiarity with CAT products desirable
Interest in mechanical and industrial products desirable
Strong customer service skills & dedication to customer service
Intermediate computer literacy skills- MS Office & internet-based applications
Excellent communication skills- including written, verbal and interpersonal
Why WesTrac?
At WesTrac,



we're Made for More—more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we're united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.
We invest heavily in your development, offering access to our in‐house RTO******), dedicated learning pathways, and hands‐on experience with the latest Cat® technology and future‐focused capabilities. As one of the world's largest authorised Cat® dealers, you'll be part of an industry leader shaping what's next in mining and construction.
What We Offer
Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available.
Health & Wellness – Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
Employee Referral Program - Prospect to receive a referral bonus for applicable roles
Additional Perks – Free parking, onsite café, bootcamp and yoga available at certain locations
Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed. Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.
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📌 Parts Sales Coordinator (West Tamworth)
🏢 WesTrac Cat
📍 West Tamworth