Strong community services depend on people knowing where to turn and feeling comfortable asking for help.
We're seeking a Team Leader to guide a local team connecting individuals and families with services and community networks across Mount Isa.
Combining people leadership with community engagement, you'll support day-to-day service delivery, build partnerships and help create a welcoming space where people can access information and support.
What You'll Be Doing
Providing day-to-day guidance, coaching and support to staff
Coordinating community hub activities, drop-in sessions and information sessions
Building relationships with local health, mental health, disability and community organisations
Strengthening referral pathways and identifying gaps in available support
Supporting outreach to people who may face barriers to accessing services
Guiding consistent intake, assessment, support planning and referral practices
Supporting staff to respond to complex situations and elevate concerns appropriately
Using participant feedback and service information to improve delivery
Maintaining accurate records and contributing to reporting requirements
About you
You're approachable, practical and confident bringing people together. You enjoy supporting a team while staying connected to the community and the services it needs.
You'll Bring
Experience leading,



supervising or mentoring staff in community services or a related setting
A Diploma or higher qualification in a relevant discipline, and/or equivalent community sector experience
Experience in community engagement, service coordination or supporting individuals and families
Confidence developing partnerships and representing a service at local networks
A commitment to culturally safe and inclusive practice, including engagement with Aboriginal and Torres Strait Islander communities
Sound judgement, professional boundaries and an understanding of risk management
Strong communication, organisation and administration skills
A current driver licence and willingness to travel as required
Knowledge of Mount Isa and surrounding communities would be highly regarded. Experience across mental health, disability, AOD, family services or other human services settings would also be valuable.
What's On Offer
A role combining team leadership, community engagement and practical service delivery
The opportunity to strengthen local connections and improve access to support
SCHADS 5 + Salary packaging benefits
Qualified training and development opportunities
Appointment is subject to relevant employment and screening requirements.
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📌 Team Leader - Community Engagement (Mount Isa)
🏢 Be Recruitment Group
📍 Mount Isa