Zoo Fit | Member Services & Reception
THEOPPORTUNITY
Zoo Fit is brand new, and we're building our crew from theground up. Backed by Viva Leisure, one of Australia's leadingfitness companies, we're looking for friendly, energetic MemberServices team members to join our clubs in Port Kennedy, KennedyPark and Mandurah on a casual basis.
This is your chance to be part of something fresh from day one.You'll deliver warm, personalised service that makes members feelright at home, welcome visitors with club tours, help people findthe membership that suits them, and keep the club clean, invitingand looking its best. Along the way, you'll support the growth of abrand that's just getting started and help shape its culture.
With a adaptable casual schedule and the chance to grow alongsidea new brand with an established industry leader behind it, this isa great fit for anyone who loves meeting people and wants to bepart of a new fitness community from the very start. We'd love tohear from you!
SKILLS &QUALIFICATIONS;
We are looking for someone with:
Current First Aid and CPR certification (or willingness toobtain)
Knowledge of and a passion for the Fitness Industry
Experience in sales and customer service, ideally withinthe fitness or retail sectors
KEYRESPONSIBILITIES
Providing a professional and welcoming experience for allmembers, visitors, and new joiners, including conducting clubtours and inductions
Support membership growth by responding to enquiries,following up on leads, and following Viva's sales process tomaximise conversions
Engage with members on the gym floor, assist with generalqueries, and promote additional services like personal trainingand group fitness
Handle administrative duties including phone calls, membersfeedback, system updates, and shift handovers, escalatingissues when necessary
Maintain a clean, safe, and well-presented club environmentby performing regular cleaning, equipment checks, restockingsupplies, reporting hazards and faults,



and supportingoperational and administrative tasks
YOUR LIFE ATVIVA - PERKS & BENEFITS
As an employer of choice, Viva prides itself on supporting youin the best way possible by providing a range of incentives thatmeet the everyday needs of our people.
We offer a range of benefits to our employees such as
Flexible Work
Arrangements and great
work-life balance
for personal rejuvenation andwell-being,
Paid Parental Leave
, and
Freefitness membership
. Permanent employees also get access toCU Health, our
virtual health and wellbeingpractice
connecting you with GPs, Psychologists,Dietitians and Health Coaches anytime, anywhere. Add in centrallocations with
brand new facilities
and ongoing
learning and development
opportunities, and it'seasy to see why the possibilities at Viva are endless.
Above all, Viva is committed to fostering a diverse andinclusive culture where every background, perspective, gender, andidentity is celebrated. We believe in empowering everyone to bethemselves, knowing that it's when we embrace our differences thatwe perform at our best.
We make every opportunity last at Viva and are looking to findmembers of the team to upskill and develop, all with the aim tomake Viva the best place to work.
ABOUT VIVALEISURE
At Viva Leisure, our mission is simple: to connect health andwellness to as many people as possible through our awesome,affordable, and accessible facilities. Our vision is to be thenumber one in the industry - benefitting our members, shareholders,franchisees, communities, and employees alike.




Established in ****, Viva Leisure is an Australian-owned,ASX-listed company offering a diverse range of health and fitnesssolutions, including big-box health clubs, express gyms,high-intensity group training, Pilates, yoga, aquatics,women's-only facilities, personal training, wellness, and sportsnutrition. Our portfolio includes Club Lime, hiit republic, PlusFitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300corporate-owned and franchised locations across Australia andinternationally.
In ****, Viva Leisure acquired Chain Collective Group, which nowoperates as the franchising arm of the business, with Plus Fitnessas its flagship brand.
In ****, Viva Leisure acquired a 34% equity stake in BoutiqueFitness Studios (BFS), the master franchisee for Club Pilates,Rumble Boxing, StretchLab, and CycleBar. As part of thispartnership, Viva's Rebalance studios successfully transitioned toClub Pilates. Viva also acquired a 25% equity stake in World GymAustralia, together with three corporate-owned World Gym clubs inQueensland - Stafford, Coomera and Underwood.
In ****, Viva expanded its corporate World Gym portfolio withthe opening of its flagship Canberra location and launched itsnewest fitness brand, Zoo Fit.
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to theTraditional Custodians of Country throughout Australia. We aregrateful for the opportunity to operate facilities on these landsand to contribute to the health and well-being of all communitieswe form part of.
As a company dedicated to promoting health and wellness, weare committed to fostering an inclusive environment within ourfacilities and workplaces that welcomes, respects and celebratesthe rich cultural heritage of Indigenous peoples.
Viva Leisure reserves the right to close this advertisementprior to the stated closing date should a suitable candidate beidentified.
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📌 Member Services - Kennedy Park, Port Kennedy & Mandurah (Western Australia)
🏢 Vivaleisure
📍 Western Australia