Administration Coordinator - Servicing & Retail (Casual)
Morisset Pools is a leading fibreglass pool company servicing Lake Macquarie, Newcastle and the Central Coast. Alongside pool installations, we operate a busy retail pool shop and provide servicing, maintenance and aftercare support to our growing customer base.
We're looking for an experienced and
highly organised
Administration Coordinator to support the day-to-day operations of our servicing and maintenance team and retail store.
Working closely with the business Director, you'll play a key role in managing administration, coordinating schedules and improving internal systems and processes. We're looking for someone who takes initiative, works independently and enjoys keeping things running efficiently.
Key Responsibilities
Coordinate and schedule pool servicing and maintenance appointments
Manage customer enquiries, bookings, emails and phone calls
Prepare quotes, process invoices and manage accounts administration using Xero
Follow up outstanding invoices, quotes and customer enquiries
Coordinate technician schedules and day-to-day service operations
Assist with stock ordering, supplier correspondence and stocktakes
Maintain accurate customer records and internal systems
Identify opportunities to streamline workflows and improve operational efficiency
Provide additional support to the retail store during busy periods
About You
Exceptional organisational skills and attention to detail
Confident managing multiple tasks and competing priorities
Strong computer skills and the ability to learn new systems
Qualified communication and customer service skills
Proactive, reliable and comfortable working independently
Willingness to take ownership of tasks and contribute ideas for improvement
Previous experience in administration, operations coordination, service scheduling or a similar role
Invoicing and accounts administration experience preferred
What We Offer
Casual position – approximately 25 hours per week
Flexibility with working days throughout the week
Ideally available Saturdays or every second Saturday
Friendly and supportive team environment
Opportunity for additional hours and potential to transition into a permanent position
A varied role within a growing local business
This position would be well suited to an experienced professional returning to the workforce or someone seeking meaningful work with flexibility around family commitments. If you're a proactive, organised professional who enjoys supporting a busy team and improving the way things are done, we'd love to hear from you.
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📌 Administration Coordinator (Sydney)
🏢 Morisset Pools
📍 Sydney
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