Southern Highlands Private Hospital – Bowral NSW
You'll play an important role in supporting the smooth day to day operation of our patient services and front of house administration, working closely with patients, families and our clinical teams.
Key Responsibilities
Support the smooth day to day operation of our patient services and front of house administration, working closely with patients, families, and clinical teams.
Manage front desk operations and clerical administration, ensuring a warm, professional welcome by greeting patients, visitors, and carers upon arrival, and efficiently answering telephone inquiries.
Provide a compassionate, customer focused service while coordinating administrative processes in accordance with organizational requirements.
Handle payment and remittances accurately, executing daily cashier duties with a strong eye for detail and data integrity.
Maintain accurate patient documentation and take ownership of assigned tasks, ensuring efficient completion within required timeframes.
Work collaboratively as a positive, supportive team member and independently when needed while fostering a culture of accountability, professionalism, and patient-centred care.
About You
Flexibility to work a 7 day rotating shift including weekends and nights
Exceptional interpersonal skills and empathy, with experience delivering clear, professional communication regarding patient services, billing, and financial consent.
Strong attention to detail, excellent time management,



and the ability to juggle competing priorities in a fast-paced environment.
Intermediate to advanced computer skills, including proficiency in Microsoft Office and patient management systems.
What's in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
Grow your career
with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
Save more every day
with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
Enjoy peace of mind
with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
Find balance
through flexible rostering options, versatile leave and access to free, confidential counselling and wellbeing support 24/7
Increase your take-home pay
through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:
Australia's largest private hospital operator, with over 74 sites and 35,000 staff
A values-led workplace where you'll be supported personally and professionally
A place with flexible, permanent and career-growth opportunities nationwide.
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📌 Administration Officer (New South Wales)
🏢 Recognized
📍 New South Wales