The organisation People2people are excited to be partnering with a market-leading supplier within the hospitality and commercial sectors, our client has earned a reputation for quality, reliability and exceptional customer service. Backed by a strong national distribution network, extensive supplier partnerships and a loyal customer base, they continue to experience sustained growth and are now looking to strengthen their Brisbane customer service team with like-minded professionals. The opportunity This role would suit a hands-on team leader who enjoys supporting and developing people, improving processes while remaining actively involved in day-to-day operations while working with clients. Reporting into the Branch Manager, you will oversee the daily activities of the Customer Service team while working closely with various internal stakeholders while managing a small client portfolio to drive sales, processing orders and supporting an Account Manager. Selection criteria
Previous experience leading or supervising a high volume, fast paced customer service team
Bring a proactive, solutions-focused approach to leadership
Experience supporting sales teams and key customer account
Experience within wholesale,



distribution or supply chain environments is highly advantageous
Highly developed communication and stakeholder management skills
Experience working with ERP and/or CRM systems
Benefits
Growing business with a reputation of quality products, service and teams
Join a reliable, well-established Australian business with a strong market presence
Collaborative and supportive leadership team
Genuine opportunity to influence processes and drive positive change
Wacol location with onsite parking
Competitive salary package with additional benefits and employee initiatives
If you're a customer service leader who thrives on developing people, building solid relationships and driving operational excellence, we'd love to hear from you so APPLY now. Or contact Leanne Lazarus on should you have additional questions for a confidential discussion. APPLY now.
At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

📌 Customer Service Team Leader (Brisbane)
🏢 People2People AU
📍 Brisbane