Job Description
Service Advisor – Johnson's Trucks Mildura
Join the Team That Keeps the Region Moving
No Experience? No Worries. We Hire Attitude, Not Resumes.
Johnson's Trucks has been keeping the region moving for over 40 years, and we're looking for our next Service Advisor to join the team.
This role is perfect for someone who enjoys working with people, thrives in a busy workplace, and takes pride in delivering exceptional customer service.
You don't need truck industry experience. We'll teach you the technical side. What we're looking for is someone with the right attitude, energy and willingness to learn.
What You'll Be Doing
As the first point of contact for many of our customers, you'll play a key role in ensuring their experience with Johnson's Trucks is second to none.
Your day-to-day responsibilities will include:
Greeting customers and checking vehicles into the workshop
Answering incoming phone calls and customer enquiries
Managing emails, texts and workshop bookings
Providing customers with updates on their vehicles
Liaising with technicians, parts staff and management
Preparing job cards and workshop paperwork
Following up outstanding jobs and customer requests
Helping ensure the workshop operates smoothly and efficiently
We're Looking For Someone Who:




Thrives on being busy and enjoys a fast-paced environment
Can think on their feet and adapt when priorities change
Enjoys building strong relationships with customers
Takes ownership of problems and sees them through to completion
Has excellent attention to detail
Can handle difficult conversations professionally and respectfully
Is positive, friendly and genuinely enjoys helping people
Is self-driven and motivated to succeed
Is reliable and looking for a long-term career opportunity
Works well within a team but can also work independently
Experience?
If you've worked in:
Hospitality
Retail
Reception
Administration
Customer Service
Banking
Real Estate
Call Centres
...we'd love to hear from you.
Why Johnson's Trucks?
Full training provided
Secure long-term employment
Supportive family-owned business
Career development opportunities
Work with a passionate team that genuinely cares about its customers & people
Be part of a business that has proudly served our region for more than 40 years
Sound Like You?
If you're someone who loves helping people, enjoys being part of a great team, and wants a career with a business that values its people, we'd love to hear from you.
#J-*****-Ljbffr

📌 Service Advisor (Mildura)
🏢 Johnson's Trucks
📍 Mildura