Lead Deal Desk Strategist (Sydney)

Lead Deal Desk Strategist (Sydney)

15 Oct
|
Linkedin
|
Sydney

15 Oct

Linkedin

Sydney

LinkedIn is the world's largest qualified network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Job Description
At LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Deal Desk team serves as strategic advisors to LinkedIn's Field Sales team, managing the Order to Cash (O2C) process andfacilitatingthe complex deal structures and requests that our clients demand. We drive scale within the Sales organisation, allowing sales to focus on selling while we create efficiencies, increase profitability, and enforce stronger controls.
The Deal Desk team serves as trusted strategic advisors to LinkedIn's sales organisation, enabling them to focus on selling while we optimise complex deal structures, ensuring alignment with company policies and driving profitability. We play a critical role in facilitating scalable growth by providing pricing guidance, structuring strategic deals and enhancing efficiency across the sales process.
As a Senior Deal Desk Strategist you will leverage your expertise in policies, pricing and deal structuring to support sales teams in navigating complex deals. You will help drive LinkedIn's growth and success by partnering with sales teams and other cross-functional partners.



You will have a clear and thorough understanding of the end-to-end LinkedIn ecosystem and be a strong leader and a prolific relationship builder.
Responsibilities
Enable the Deal Desk team to deliver the best possible service to internal and external customers across multiple markets and verticals
Act as a trusted advisor to sales teams by providing expert guidance on pricing strategies, deal structuring and navigating complex client requests
Build strong partnerships with sales and cross-functional teams (legal, credit, revenue)to deliver effective service to clients while maintaining top-quality customer experience
Continuously improve workflows by identifying inefficiencies and driving innovations in systems and processes, ensuring scalability and enhanced profitability
Ensure KPIs are met and find ways to improve through systems innovations, process enhancements, or better useof resources
Train, mentor, and educate members of the Deal Desk global team, enabling them to provide excellent support to sales teams and customers
Manage and serve as the point of escalation for all OTC issues to clients, sales and cross-functional partners, ensuring timely resolution
Be an expert advisor to internal teams on system tools and the creation and execution of all deals, particularly ones of high-value and complexity
Provide regular communication and education to the global Deal Desk team on upcoming system changes, driving adoption and effective use of new tools and processes
Identify regional nuances in processes and proactively address unique requirements
Cultivate and maintain relationships with key cross-functional partners and back-office teams,



serving as the primary POC for Deal Desk questions or concerns while minimising the need for escalations
Engage directly with clientsto resolve OTC issues as needed
Act as a role model for change, learning and development, demonstrating a growth mindset and supporting the team in adopting new strategies and improvements
Demonstrate a commitment to going above and beyond in supporting sales teams and clients, ensuring their success in navigating complex processes
Qualifications
Basic Qualifications
5+ years of experiencein Deal Desk, Sales Operations, Sales Enablement or Order to Cash as a whole cycle
Preferred Qualifications
BA/BS degree or equivalent in a related field
Comfortable with change and an ability to thrive in a fast paced environment
Excellent interpersonal and communication skills
Ability to learn quickly in a dynamic and collaborative workplace
Strong business and commercial acumen
Ability to workcollaboratively in a cohesive team environment
Strong time management and attention to detail
Experience leading initiatives or teams
Proficient with Google and Microsoft Office products
Experience with Salesforce, Dynamics 365 and Oracle
Ability to process a high volume of transactions with accuracy and integrity
Suggested Skills
Communication
Strategic Thinking
Additional Information
Global Data Privacy Notice and Compliance Posters for Job Candidates
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📌 Lead Deal Desk Strategist (Sydney)
🏢 Linkedin
📍 Sydney

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