Peoplebank is seeking an experienced Contact Centre Engineer for a Sydney-based, 12-month contract to lead a major contact centre transformation. You will own end-to-end planning, design, implementation, testing and deployment of platform upgrades to ensure highly available, scalable customer engagement services.
This role requires hands-on leadership across cross-functional teams and complex migrations. The ideal candidate has extensive enterprise CC experience, solid troubleshooting and
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📌 Senior Contact Centre Transformation Engineer (Hybrid) (Sydney)
🏢 Peoplebank
📍 Sydney
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