At Rest, we help more than 2 million Australians to build a better financial future. With around $112 billion in funds under management, we focus on delivering solid long-term outcomes for our members - from their first job through to retirement*. Your best at Rest means focusing on what matters, being trusted to get on with it, and knowing your work genuinely makes a difference. That's how we operate every day, guided by our values: Be Daring, Keep It Simple, Take Action and Have Grit .
Key experience we're looking for:
Proven experience as a Senior Business Analyst in agile web or digital delivery environments
Member portal or customer-facing digital platform experience
Strong capability in writing user stories and supporting UX/UI design and development
Experience with web and digital analytics
API analysis and testing experience, including Postman
Integration experience, including identity and access management solutions such as Okta
Experience documenting workflows, business processes, and requirements
Strong understanding of front‐end digital experiences, including screen flows, field validations, wireframes, and data capture requirements
Excellent stakeholder engagement, communication, and facilitation skills
Ability to work with multiple 3rd party vendors/partners
Nice to have experience in any of these areas:
Using AI to improve ways of working, or experience in AI-enabled SDLC
Data or analytics initiatives
Insurance platforms/processes
Advice platforms/processes
Benefit payments and/or binding nominations




Working to improve processes for vulnerable customers
Bachelor's degree
IIBA® or similar industry standard certification preferred.
Required experience, understanding or credentials including:
Business domain knowledge in superannuation or financial services desirable
Ability to understand business functionality, business complexity and interdependencies
Ability to develop compelling business cases with accurate cost and effort estimations
Highly developed strategic, analytical, problem solving, issues management and evaluation skills to deliver innovative solutions
Understanding of modelling techniques, such as business process models and notation (BPMN), data flow diagrams and unified modelling language (UML®), SIPOC and value stream analysis etc
Demonstrated experience in writing user stories and acceptance criteria
Excellent communication, facilitation, consultation, negotiation and reporting/ presentation skills, including the ability to influence people at all levels, and foster and maintain collaborative working relationships both within and outside the organisation
What you'll find at Rest
Hybrid working
5 Rest Days (wellbeing days) each year in addition to annual leave




Eligible employees are entitled to 22 weeks paid parental leave (gender neutral)
Continued super contributions during parental leave
Learning and development opportunities, including AI & Data Academy, leadership programs, LinkedIn Learning, study assistance and professional memberships
Income Protection Insurance
Option to purchase additional leave
Recognition through our Rest Excellence Awards
If you share our values and this sounds like the kind of place you'd do your best work, we'd like to hear from you.
Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.
We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.
We welcome applications from all candidates. To be considered, you will need the right to work in Australia.
*Funds under management as at 30 June ****. Rest is recognised as a superannuation leader across a range of areas including performance, responsible investment and member value. Find out more at .
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📌 Senior Business Analyst 12 Month Ftc (Sydney)
🏢 Rest1
📍 Sydney